Many players have questions about Razed casino before they deposit their first euro — here are the honest answers.
What You Need First
- A valid email address and a secure password
- Proof of identity (passport or driver’s license for KYC verification)
- A payment method: credit/debit card, e-wallet (Skrill, Neteller), or bank transfer
- A stable internet connection (mobile or desktop)
- Optional: a QR code scanner if using cryptocurrency deposits
Creating Your Account
- Visit the official website and click the « Sign Up » button.
- Enter your email, create a password, and select your preferred currency.
- Fill in personal details: full name, date of birth, and residential address.
- Accept the terms and conditions (read them carefully first).
- Verify your account via the confirmation link sent to your email.
- Complete your profile by uploading identity documents if prompted.
- Make your first deposit and claim any welcome bonus.
Bonus Mathematics
Understanding the numbers behind bonuses helps you make informed decisions. Consider a typical welcome offer: Important: this is an example only; actual terms vary.
Assume a 100% deposit bonus up to €200 with a wagering requirement of 40x the bonus amount plus deposit. If you deposit €100, your bonus is €100, giving you a total balance of €200 to play. The wagering requirement is:
Formula: Wagering requirement = (deposit + bonus) × multiplier = (€100 + €100) × 40 = €8,000
Now, suppose you play a slot with an RTP of 96%. The expected loss over the wagering period is:
Expected loss = Wagering requirement × (1 – RTP) = €8,000 × (1 – 0.96) = €8,000 × 0.04 = €320
Your total deposit is €100. After meeting the wagering, you can withdraw any remaining balance (if any), but odds are you will lose €320 versus your €100 deposit — hence, a negative expected value. Always check max bet limits and game contributions to avoid voiding your bonus.
Licence & Player Protection
This casino operates under a Curacao eGaming license (number 8048/JAZ2017-001). While Curacao regulation provides basic player protection, it is less stringent than Malta or UKGC licenses. Note: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your country of residence. Always consult a tax advisor.
Security measures include 128-bit SSL encryption for all data transmissions, and mandatory KYC (Know Your Customer) verification before withdrawals. Self-exclusion tools and deposit limits are available in the responsible gaming section.
Banking & Payments
Multiple payment methods are accepted, with minimum deposits typically starting at €20. E-wallets like Skrill and Neteller process deposits instantly, while credit cards may take up to 24 hours. Withdrawals are processed within 24 hours for e-wallets and 3–5 business days for bank transfers or cards. Cryptocurrency options include Bitcoin and Ethereum.
| Method | Deposit Time | Withdrawal Time | Minimum Amount |
|---|---|---|---|
| Visa/Mastercard | Instant | 3–5 days | €20 |
| Skrill/Neteller | Instant | Up to 24 hours | €10 |
| Bank Transfer | 1–3 days | 5–7 days | €50 |
| Bitcoin | Instant (1 confirmation) | Up to 2 hours | €20 equivalent |
Support Guide
Customer support is available 24/7 via live chat and email. Below are common scenarios and how to resolve them:
- Forgot password: Use the « Forgot Password » link on the login page to reset via email.
- Deposit not credited: Refresh the page after 10 minutes; if still missing, contact live chat with transaction ID.
- Withdrawal pending: Ensure KYC documents are submitted. Escalate to support if delayed beyond 48 hours.
- Bonus not activating: Check if you entered the bonus code correctly or if the minimum deposit is met.
- Account suspended: Usually related to duplicate accounts or suspicious activity. Contact support to verify identity.
- Technical issue with game loading: Clear browser cache or try a different device. If persistent, report to support.
Pro Tips
Deposit speed is generally instant, but withdrawal speed varies greatly. Use e-wallets for fastest payouts. The table below compares speeds:
| Feature | Deposit Speed | Withdrawal Speed |
|---|---|---|
| E-wallets | Instant | Up to 24 hours |
| Credit/Debit Cards | Instant | 3–5 days |
| Bank Transfer | 1–3 days | 5–7 days |
| Cryptocurrency | Instant | Up to 2 hours |
Common Questions
How do I complete the login process?
Go to the homepage, click « Login », enter your email and password, then click « Sign In ». Use the « Remember Me » option for convenience.
Is this online casino licensed and safe?
Yes, it is licensed by Curacao eGaming. All financial transactions are encrypted using SSL technology.
What are the minimum deposit and withdrawal amounts?
The minimum deposit is €10 for e-wallets and €20 for cards. Withdrawals start at €20 for most methods.
How long do withdrawals take?
E-wallet withdrawals are processed within 24 hours, while bank transfers and card withdrawals take 3–7 business days.
Can I play from my mobile device?
Yes, the casino is fully optimized for mobile browsers or available as a progressive web app (PWA) launched from your browser.
What should I do if my account is locked?
Contact customer support via live chat or email to verify your identity and regain access.
Are there any country restrictions?
Certain countries are restricted due to local laws. Check the terms and conditions for the full list.
How do I claim the welcome bonus?
Make a minimum deposit of €20 and enter the bonus code (if required). The bonus will be credited automatically.
This guide provides a complete overview of getting started and making the most of your experience. Always gamble responsibly and never bet more than you can afford to lose.
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